Contact

Customer Support

We're here to help! If you have any questions about our products, your order, shipping, returns, or anything else, our customer support team is happy to assist you.

Customer Support

Email
service@veloviya.com

Phone
+1 (718) 585-2378

Support Hours
Monday – Friday
9:00 AM – 6:00 PM (Eastern Time)
Excluding U.S. federal public holidays

We strive to respond to all email inquiries within 1–2 business days.

Business Days means Monday through Friday, excluding U.S. federal public holidays.

Mailing Address

1451 West Avenue
Bronx, NY 10462
United States

Company Information

Company Name
Changning Pingye Garment Co., Ltd.

Company Address
Building 47–48–49, Textile Base,
Yiyang Industrial Corridor,
Qutan Subdistrict, Changning,
Hengyang, Hunan, 421500 China

This is our manufacturing facility address. It is not a customer service office or U.S. return address.

How Can We Help?

Feel free to contact us regarding:

  • Order status and tracking
  • Product information
  • Size recommendations
  • Shipping questions
  • Returns and refunds
  • Payment inquiries
  • General customer support

Our team is committed to providing helpful, timely, and professional assistance to ensure you have a smooth shopping experience.

Thank you for choosing Veloviya. We look forward to assisting you.