Last Updated: July 10, 2026
Welcome to Veloviya. These Terms of Service ("Terms") govern your access to and use of the Veloviya website, products, and services. By accessing or using our website, placing an order, or interacting with any of our services, you agree to be bound by these Terms. If you do not agree with these Terms, please discontinue use of our website.
Throughout these Terms, the words "Veloviya," "we," "our," and "us" refer to Changning Pingye Garment Co., Ltd., the operator of this website.
Eligibility
By using this website, you represent that you are at least 18 years of age or have reached the age of majority in your jurisdiction. If you are under the age of majority, you may only use this website under the supervision of a parent or legal guardian who agrees to be bound by these Terms.
Acceptance of Orders
All orders placed through our website are subject to acceptance and availability.
After you submit an order, you will receive an email acknowledging receipt of your order. This confirmation does not constitute acceptance of your order. A binding agreement is formed only when your order has been accepted and prepared for shipment.
We reserve the right to decline or cancel any order when reasonably necessary, including but not limited to situations involving product availability, pricing inaccuracies, suspected fraudulent activity, payment authorization issues, or compliance with applicable laws.
If an order is canceled after payment has been received, any eligible refund will be processed in accordance with our Return & Refund Policy.
Product Information
We strive to ensure that all product descriptions, specifications, pricing, images, and other information displayed on our website are accurate and up to date.
However, minor differences in color, texture, or appearance may occur due to monitor settings, lighting conditions, photography, or manufacturing variations. Such differences do not constitute product defects.
We reserve the right to modify product descriptions, discontinue products, update specifications, or correct errors at any time without prior notice.
Pricing and Payment
All prices displayed on our website are shown in U.S. Dollars (USD) unless otherwise indicated.
Applicable sales tax will be calculated during checkout based on the shipping destination and applicable state and local tax regulations.
We reserve the right to change prices, promotional offers, discounts, or product availability at any time without prior notice.
Payment must be successfully authorized before an order can be processed for shipment.
Permitted Use of the Website
This website is provided solely for your personal, lawful, and non-commercial use.
You agree not to use this website to:
- Violate any applicable law or regulation.
- Interfere with the security or operation of the website.
- Attempt unauthorized access to our systems or networks.
- Distribute viruses, malware, or other harmful code.
- Collect personal information from other users without authorization.
- Use automated software, bots, scraping tools, or similar technologies to access or extract website content.
- Use the website for any fraudulent, misleading, or unlawful purpose.
- Resell products purchased through this website for commercial purposes without our prior written consent.
User Accounts
If you create an account on our website, you are responsible for maintaining the confidentiality of your login credentials and for all activities conducted under your account.
You agree to provide accurate, complete, and current information when creating an account and to update your information if it changes.
We reserve the right to suspend or terminate accounts that are used in violation of these Terms or that present security or fraud risks.
Links to Other Policies
Your purchases and use of our services are also governed by our additional policies, including our Shipping Policy, Return & Refund Policy, and Privacy Policy. Those policies are incorporated into these Terms by reference and should be read together with this document.
Intellectual Property Rights
Unless otherwise indicated, all content available on this website, including but not limited to text, product descriptions, graphics, logos, icons, photographs, images, videos, designs, software, page layouts, and other materials, is owned by or licensed to Changning Pingye Garment Co., Ltd. and is protected by applicable copyright, trademark, and other intellectual property laws.
You may access and use the website solely for your personal, lawful, and non-commercial purposes. No content from this website may be copied, reproduced, distributed, modified, republished, transmitted, displayed, or otherwise used without our prior written permission.
Nothing contained on this website shall be interpreted as granting any license or right to use our trademarks, trade names, logos, or other intellectual property without our prior written consent.
User Generated Content
If you submit reviews, comments, photographs, suggestions, feedback, testimonials, or other content to Veloviya, you represent that you own or otherwise have the necessary rights to submit such content.
By submitting content, you grant Veloviya a non-exclusive, worldwide, royalty-free, transferable license to use, reproduce, modify, publish, translate, distribute, and display such content for the purpose of operating, improving, and promoting our products and services.
You remain the owner of your original content. This license allows us only to use the content in connection with our business operations.
Content Standards
You agree not to submit any content that:
- Is false, misleading, or fraudulent.
- Violates the intellectual property rights of others.
- Contains defamatory, abusive, threatening, discriminatory, or unlawful material.
- Contains viruses, malicious code, or other harmful technologies.
- Violates the privacy or publicity rights of any individual.
- Promotes illegal activities or harmful conduct.
We reserve the right to remove or decline to publish content that violates these standards or applicable law.
Product Reviews
Customer reviews reflect the opinions of individual customers and do not necessarily represent the views of Veloviya.
We may moderate reviews for spam, offensive language, duplicate submissions, or content that violates these Terms, while making reasonable efforts to preserve genuine customer feedback.
Third-Party Links and Services
Our website may contain links to third-party websites, services, or applications for your convenience.
These third-party websites operate independently from Veloviya. We do not control or endorse their content, products, services, security practices, or privacy policies and are not responsible for their availability or performance.
Your interactions with third-party websites are governed solely by their own terms and privacy policies.
Website Availability
We make reasonable efforts to keep our website available and functioning properly. However, we do not guarantee uninterrupted, error-free, or secure access at all times.
From time to time, access to the website may be temporarily unavailable due to scheduled maintenance, software updates, technical issues, network interruptions, or circumstances beyond our reasonable control.
We reserve the right to modify, suspend, or discontinue any part of the website or its services at any time without prior notice.
Disclaimer of Warranties
To the fullest extent permitted by applicable law, this website and all products and services provided through it are offered on an "as is" and "as available" basis.
Except as expressly required by applicable law, Veloviya makes no representations or warranties, whether express or implied, regarding the operation of the website, the availability of products, or the accuracy, completeness, reliability, or uninterrupted availability of any content.
Nothing in these Terms excludes or limits any warranty or consumer right that cannot be excluded under applicable law.
Limitation of Liability
To the fullest extent permitted by applicable law, Veloviya and its affiliates, officers, directors, employees, agents, suppliers, and service providers shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your access to or use of this website, your purchase of products, or your inability to use our services.
Our total liability for any claim arising out of or relating to a purchase shall not exceed the amount actually paid by you for the product giving rise to the claim, except where a greater liability is required by applicable law.
Nothing in these Terms limits or excludes liability that cannot be limited or excluded under applicable consumer protection laws.
Indemnification
You agree to indemnify, defend, and hold harmless Veloviya, Changning Pingye Garment Co., Ltd., and our affiliates, employees, officers, directors, agents, and service providers from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable legal fees) arising from your violation of these Terms, your misuse of the website, or your violation of any applicable law or the rights of a third party.
Force Majeure
Veloviya shall not be responsible for delays or failure to perform any obligation under these Terms when such delay or failure results from events beyond our reasonable control.
These events may include, but are not limited to, natural disasters, severe weather, fire, flood, epidemic or pandemic, labor disputes, transportation disruptions, government actions, war, terrorism, cyberattacks, utility outages, or interruptions affecting shipping carriers, payment providers, or communication networks.
During such events, our obligations will be suspended only for the period reasonably necessary to address the circumstances.
Account Suspension and Termination
We reserve the right to suspend or terminate your account, restrict access to the website, or refuse service if we reasonably believe that:
- You have violated these Terms.
- Your account has been used for fraudulent or unlawful activities.
- Your actions present a security risk to our website, customers, or business operations.
- We are required to do so by applicable law or a lawful request from a governmental authority.
Termination of an account will not affect any rights or obligations that arose before the termination date.
Dispute Resolution
We encourage customers to contact our customer support team first to resolve any concerns regarding products, services, or orders.
If a dispute cannot be resolved through good-faith discussions, either party may seek resolution through binding arbitration or another dispute resolution process permitted under applicable law, unless applicable consumer protection laws provide otherwise.
Nothing in this section limits any statutory rights available to consumers under applicable law.
Governing Law
These Terms shall be governed by and interpreted in accordance with the laws applicable to the transaction and the jurisdiction in which the dispute is properly brought, without regard to conflict of law principles.
Where mandatory consumer protection laws provide additional rights based on your place of residence, those rights shall remain unaffected.
Severability
If any provision of these Terms is determined to be unlawful, invalid, or unenforceable by a court or other authority of competent jurisdiction, that provision shall be enforced to the maximum extent permitted by law, and the remaining provisions shall continue in full force and effect.
No Waiver
Our failure to enforce any provision of these Terms shall not constitute a waiver of that provision or any other right available to us under these Terms or applicable law.
Assignment
You may not assign or transfer your rights or obligations under these Terms without our prior written consent.
Veloviya may assign or transfer its rights and obligations under these Terms as part of a merger, acquisition, corporate restructuring, sale of assets, or other business transaction, provided that such transfer does not reduce your rights under applicable law.
Entire Agreement
These Terms of Service, together with our Privacy Policy, Shipping Policy, Return & Refund Policy, and any additional policies or notices published on our website, constitute the entire agreement between you and Veloviya regarding your use of the website and the purchase of our products.
These Terms supersede any prior or contemporaneous communications, understandings, or agreements relating to the same subject matter.
Electronic Communications
By using our website or communicating with us electronically, you agree to receive communications from us by email or through notices posted on our website. You agree that such electronic communications satisfy any legal requirement that communications be provided in writing, where permitted by applicable law.
Changes to These Terms
We may update these Terms of Service from time to time to reflect changes in our business operations, products, services, legal requirements, or website functionality.
When material changes are made, we will update the "Last Updated" date displayed at the top of this page.
Your continued use of our website after revised Terms become effective constitutes your acceptance of the updated Terms.
Contact Us
If you have any questions regarding these Terms of Service, please contact us using the information below.
Email:
service@veloviya.com
Phone:
+1 (631) 228-8331
Mailing Address:
1451 West Avenue
Bronx, NY 10462
United States
Company Information:
Changning Pingye Garment Co., Ltd.
Company Address:
Building 47–49, Textile Base
Yiyang Industrial Corridor
Qutan Subdistrict
Changning, Hengyang,
Hunan , 421500 China